Shipping policy
Shipping Policy
Juliana Grace
At Juliana Grace, we aim to provide a dependable and transparent delivery experience for customers across the Netherlands. This policy explains how orders are processed and shipped.
Shipping Fees
We offer free shipping on all orders within the Netherlands.
- No handling or hidden charges
- Free delivery applies to all products with no minimum purchase requirement
Shipping Area
We currently deliver only within the Netherlands.
Orders placed from outside this region cannot be fulfilled at this time.
Processing & Delivery Schedule
Order Cut-off Time: 5:00 PM (CET) — Monday to Friday
Order Processing Time:
- 1–2 business days (Monday–Friday)
Estimated Transit Time:
- 2–4 business days (Monday–Friday)
Estimated Total Delivery Time:
- 3–6 business days
Please note delivery estimates may vary depending on destination, holidays, weather conditions, or courier delays.
Delivery Partners
We use reliable and trackable shipping providers operating within the Netherlands.
All shipments include a valid tracking reference.
Tracking Your Order
After dispatch, customers will receive an email containing tracking details.
Tracking updates may take 24–48 hours to appear in the courier system.
Delivery Issues
While we strive to meet stated delivery times, unexpected delays may occasionally occur.
Our support team will assist in tracking shipments and resolving delivery-related concerns where possible.
Address Accuracy
Customers must ensure that shipping details are correct at checkout.
Juliana Grace cannot be held responsible for delays or failed deliveries caused by incomplete or incorrect address information.
